We are very pleased announce the launch of our new Support Centre. This extensive and free online resource has been developed with the NCVO in order to cater for the risk management needs of charities, voluntary and faith-based groups.
The Charity Commission advise that the key responsibilities of trustees are to protect and safeguard the assets of their charity and act with reasonable care and skill. Strong risk management is key to ensuring trustees’ responsibilities are met through ensuring the right framework of policies and procedures are in place.
It wasn’t very long ago that we were discussing the intricacies and challenges of providing online risk management support to charities online with our friends at NCVO. NCVO’s Knowhow Nonprofit site is an invaluable resource for anyone and everyone working in or around civil society but there was only limited information on risk management and insurance.
Of course, as an NCVO Trusted Supplier we were happy to help our co-founders with this. We are committed to supporting charities, social enterprises and faith-based organisations with their insurance and risk management needs through providing relevant and straightforward information and advice. Our Support Centre is the next major step in fulfilling that commitment.
We focused on the questions we knew that you were asking. We used information and insights from the NCVO’s membership and content teams, the Knowhow Nonprofit website, our underwriters and customer service team and more to determine all the areas we needed to cover to help you.
A combination of input and feedback from our clients, NCVO and our own team helped us shape the Support Centre into a simple and easy-to-use platform with all the features you need, without overcomplicating the space.
The home page is split into three clear categories: Insurance, Risk Management and Tools & Templates.
In each article, whether it be a long form piece on insurance or risk, or a short introduction to a tool or template, you’ll find easy-to-reach links to further information and other related articles.
Every single page offers a downloadable version (PDF), in case you’d prefer to read it offline or send it to your staff or trustees as an email attachment.
You’ll also be able to share the article on social media or by email and can send your feedback and report any inaccuracies straight from the page you’re on.
The Support Centre is now live and ready for you to browse, use and share!